Terms & Conditions

Last updated: October 1, 2025

Welcome to Crypto Casino Pinco at pinco-crypto.casino. These Terms & Conditions (“Terms”) govern your use of the website, your account, our games, and all promotional activities. By visiting, registering, depositing, or participating in any feature of the site, you confirm that you have read, understood, and agree to these Terms, as well as our Privacy Policy, Responsible Gaming Policy, and Bonus Terms.

1. Operator & Key Definitions

The website is operated by Carlitta N.V., licensed by the Curaçao Gaming Control Board (License No. OGL/2024/1516/0841). Payment processing services are provided by Liriona Ltd, Cyprus (HE 445858). “You” or “Player” means any natural person using the site. “Games” include Slots, Live Casino, Sportsbook, and any future products. By accepting these Terms, you are responsible for understanding game rules, RTP information, and your local tax obligations.

2. Changes to the Terms

We may revise these Terms to reflect legal, technical, or operational updates. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms. If you do not agree, stop using the site and request account closure.

3. Legal Use & Restricted Jurisdictions

You must be at least 18 years old or the legal gambling age in your jurisdiction—whichever is higher. We do not provide legal advice; you are responsible for compliance with local laws.
Prohibited countries: USA, UK, France, Netherlands (including dependencies), Germany, Australia, North Korea, Iran, Myanmar.
Sweden: Players are not eligible for promotions or bonuses.
Armenia: Sportsbook access is not permitted.
Using VPNs, proxies, or similar tools to bypass geo-restrictions is strictly prohibited and may result in confiscation of funds and account closure.

4. Responsible Gaming

We support safe play. Visit our Responsible Gaming Policy for self-exclusion tools, cooling-off options, and support resources. Need help? Email [email protected].

5. Registration & Your Account

To play, you must open an account with accurate, truthful details, which may include email, phone number, full name, date of birth, address, and payment information. Identity verification (KYC) may be required before withdrawals and/or full feature access. Keep your details up to date. Your login is personal—do not share access. Failure to pass KYC or sharing an account can lead to suspension.

6. Security & Player Conduct

Report any unauthorized access immediately. Two-factor authentication (2FA) is available. Fraud, collusion, software tampering, automated play, or abusive conduct is prohibited. Gameplay is for personal, non-commercial entertainment only.

7. Duplicate Accounts

Only one account is allowed per person, household, device, and IP address. Duplicate accounts may be closed, winnings voided, and bonuses removed.

8. Deposits

Use only approved payment methods in your own name. Deposits must be wagered at least once before withdrawal. Third-party deposits are not permitted. Fraudulent transactions (e.g., stolen cards) may result in account closure and legal action.

9. Winnings & Settlement

Winnings are credited after an event or game is settled. Any payment made in error remains the property of the company and must be returned; we may adjust balances to correct mistakes.

10. Withdrawals

Withdrawals are subject to:

• Completion of identity and payment verification (e.g., passport/ID, proof of address, proof of payment method)
• Satisfaction of wagering requirements and applicable bonus terms
• Method and frequency limits (generally one withdrawal per method per 24 hours)
• Processing via, where possible, the same method used for deposit

Indicative limits are up to approximately €4,000 per day (vary by method and VIP level). Technical or security reviews may cause delays.

11. Closing Your Account

You may close your account at any time by contacting [email protected]. Any remaining real-money balance may be withdrawn (provider fees may apply). Upon closure, active bonuses and gift boxes expire. Accounts may be terminated for violations, with potential loss of funds.

12. Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection laws. We use appropriate measures for secure storage, controlled access, and lawful processing.

13. Prohibited Activities

Strictly forbidden: money laundering, fraud, multi-accounting, bot/script usage, VPN/proxy circumvention, abusive or threatening behavior, document forgery, and distributing or uploading malicious software. Breaches may lead to suspension, confiscation of winnings, and legal action.

14. Live Chat Rules

Our live chat is moderated. Prohibited content includes hate speech, spam/promotions, harassment, and other abusive behavior. Misuse may result in immediate chat restrictions and/or account suspension.

15. Tips to the Manager

Players may voluntarily tip a manager via chat. Tips are non-refundable, do not influence gameplay outcomes, and are deducted from the real-money balance.

16. Entire Agreement & Language

These Terms, together with the Privacy Policy, Responsible Gaming Policy, and Bonus Terms, constitute the entire agreement between you and the operator of Pinco Crypto Casino. In the event of discrepancies between translations, the English version prevails.

17. Liability

You acknowledge that gambling involves financial risk. We are not liable for losses, delays, interruptions, or technical issues beyond our reasonable control. You agree to indemnify us for claims arising from misuse of the website or breach of these Terms.

18. Breaches & Remedies

Any breach may result in account restrictions or termination, forfeiture of bonuses or winnings, and, where applicable, legal action.

19. Intellectual Property

All content on pinco-crypto.casino is protected by intellectual property laws. Reproduction, redistribution, or unauthorized use is prohibited.

20. Complaints

We aim to resolve complaints fairly and promptly. Contact [email protected]. If an issue remains unresolved, it may be escalated to the applicable regulatory or dispute resolution body.

21. Assignment

We may assign or transfer our rights and obligations under these Terms. You may not transfer your account or any rights to another party.

22. Promotions & Bonus Terms

All promotions are governed by their specific Bonus Terms in addition to these Terms. Abuse or manipulation may lead to bonus removal and exclusion from future offers.

23. Gift Box Promotion Rules

Eligible players may receive gift boxes based on qualifying activity. Key conditions:

Misuse may result in prize cancellation and account penalties

70x wagering within 24 hours

Max payout: 10× the bonus amount

Max spin: €6

Boxes expire after 10 days or upon any withdrawal