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Responsible Gaming

Responsible Gaming Policy

Last updated: October 1, 2025

Play responsibly at Casino Crypto Pinco (pinco-crypto.casino). Our goal is to keep gaming entertaining, secure, and under control. This Policy explains the tools, safeguards, and support we provide so you can maintain a healthy relationship with gambling.

1) Our Commitment to Safer Gaming

We pledge to:

  • Treat responsible gaming as a core business principle
  • Provide self-exclusion and cooling-off tools for better control
  • Support players who may be at risk of gambling-related harm
  • Enforce strict age verification to prevent underage access

2) Recognize the Signs — Stay in Control

Gambling should never cause distress or financial pressure. Ask yourself:

  • Do I try to cut down but can’t?
  • Have others criticized my gambling?
  • Do I feel guilt after betting?
  • Do I chase losses to “win it back”?
  • Do I gamble to relieve stress or escape problems?

For deeper insight, consider the 20-question self-assessment used by Gamblers Anonymous:

  • 0 “Yes” = Low risk
  • 1 “Yes” = Moderate risk
  • 2+ “Yes” = High risk — consider seeking help

3) Self-Exclusion Options

If you need a longer break, you can self-exclude for: 1 year, 3 years, 5 years, 10 years, or Lifetime.
How to apply: open the Responsible Gaming section in your account or email [email protected].
Once activated, your account is locked and you will no longer receive promotional communications.
Note: Lifetime self-exclusion is permanent and cannot be reversed.

4) Cooling-Off Periods

For shorter timeouts, pause your account for: 24 hours, 7 days, 1 month, or 3 months.
During this period you cannot deposit or place bets. Activation is immediate and cannot be canceled early.

5) Support for Gambling Addiction

If gambling feels overwhelming, please reach out to licensed organizations that offer confidential help and counseling:

  • GambleAware
  • GamCare — Helpline: 0845 6000 133
  • Gamblers Anonymous
  • Gambling Therapy

Availability can vary by country/region; many services offer free support, group programs, and professional resources.

6) Age Restrictions & Parental Controls

Access to pinco-crypto.casino is strictly prohibited for anyone under 18 (or the higher legal age in your jurisdiction). We enforce this through:

  • Age verification at registration
  • Random audits
  • Permanent closure of underage accounts and forfeiture of winnings

To help parents/guardians, we recommend family-safety and internet-filtering tools such as Net Nanny, CyberPatrol, and GamBlock.

7) Practical Tips for Responsible Play

  • Set deposit limits before you start
  • Don’t chase losses — accept them as part of the game
  • Set a time limit and take regular breaks
  • Avoid gambling when stressed, tired, or under the influence
  • Use a single account to keep clear records of your activity

8) Underage Gambling Policy

If we identify an underage player:

  • The account will be closed
  • All winnings will be forfeited
  • Deposits may be refunded where possible
  • The matter may be reported to the relevant authorities

9) Contact Our Responsible Gaming Team

If you need advice or want to activate any responsible gaming tools, our dedicated team is ready to help:
📧 [email protected]
All inquiries are handled confidentially and in accordance with applicable data protection laws.